Customer Service
Experience the long lasting quality of Master's Home Solutions. Our products are crafted from durable materials, ensuring a fresh appearance that lasts for decades! Discover the ease and efficiency of our swift, stress-free remodeling services, all at an incredibly affordable price!
Going Beyond Your Dream Home
Master’s Home Improvement Serving Since 1957
HOME IMPROVEMENT SALE
NO PAYMENTS,
NO INTEREST*
$2,000 off baths, $200 off per window, free energy shield with new roof, $500 OFF PER DOOR, OR 10% OFF YOUR TOTAL PROJECT. **
Customer Service Page for Master’s Home Solutions
Welcome to Master’s Home Solutions Customer Service Page! We are dedicated to providing you with exceptional service and support. Your satisfaction is our top priority, and we are here to assist you with any questions, concerns, or feedback you may have. Below you will find various ways to get in touch with us and resources to help you find the answers you need.
Contact Us
Phone Support:
- Toll-Free Number: 1-855-627-8377
- Hours of Operation: Monday to Friday, 8:00 AM – 8:00 PM (EST)
Email Support:
- General Inquiries: support@mastershomesolutions.com
- Technical Support: techsupport@mastershomesolutions.com
- Billing Questions: billing@mastershomesolutions.com
- Response Time: Within 24 hours
Live Chat:
- Available on our website during business hours. Click on the chat icon at the bottom right corner of our website to start a conversation with one of our representatives.
Mailing Address:
Frequently Asked Questions (FAQs)
Before reaching out, you might find quick answers to your questions in our FAQ section. This section covers a wide range of topics, including product information, installation guides, warranty details, and troubleshooting tips.
Warranty Information
We stand behind the quality of our products and services. Learn more about our warranty policies and how to file a claim here.
Installation and User Guides
Need help with product installation or usage? Our comprehensive guides provide step-by-step instructions and tips for getting the most out of your purchase. Access our guides here.
Feedback and Suggestions
Your feedback is invaluable to us. If you have any suggestions or comments about our products or services, please let us know through our feedback form here. We are constantly striving to improve and your input is greatly appreciated.
Social Media
Follow us on social media for the latest news, updates, and exclusive offers:
Emergency Services
For urgent product issues or emergencies, please call our 24/7 emergency hotline at 1-855-627-8377
Thank you for choosing Master’s Home Solutions. We are committed to ensuring that your experience with our products and services is outstanding. If there is anything more we can do to assist you, please do not hesitate to contact us.
Bathroom Remodeling
As a certified Bath Planet installer, we deliver remarkably fast bathroom remodels across the Tri- State Area. From sleek walk-in showers to deep walk-in tubs, we can bring your vision to life—quickly and cost effectively.
Roofing Services
We’re a GAF Master Elite Contractor and a GAF “President’s Club Award” winner. You can count on our expertly trained crews for professional installations of replacement roofs from GAF, plus premium skylights from VELUX.
Home Solar Systems
At Master’s Solar Solutions, we understand that every home is unique. That’s why we offer a range of customizable solar solutions to meet your specific requirements. Whether you have a small residence or a large estate, we have the expertise to design and install the perfect solar system that seamlessly integrates with your property.
Energy Package
From radiant barrier insulation to smart thermostats, we install modern technologies to make your home more comfortable and energy efficient. We’ll help you enjoy immediate energy savings all year long!
Replacement Windows
Our signature replacement windows rank as some of the highest-performing products in the industry. You can choose your new windows’ opening style, size, and styling—without compromising on energy efficiency or hassle-free maintenance.
Doors Replacement
You’ll make an impression on friends and neighbors with stunning replacement doors from top brands like ProVia! Peace of mind comes standard—thanks to strong security locks, insulated door materials, and customized styling you’re sure to love.
Gutters & Gutter Guards
For the lowest-maintenance home exterior, don’t neglect your gutters and gutter guards! These small but essential features prevent water damage and save you endless hours of labor-intensive cleaning.
Siding Replacement
Our local siding installers can wrap your home in a rigid, fully insulated layer of vinyl siding that’s designed to reduce heat transfer and exterior noise. This thick yet breathable material prevents moisture build-up to fortify your home!
Walk-in Tubs
Every family deserves the peace of mind of a safe, comfortable, and private bathing oasis. No matter your age or physical mobility level, you’ll be treated to the best bath you’ve ever had in a custom walk-in tub!